Our 8 Steps To Cleaning Process
Initial Visual Assessment
Upon arrival, our team conducts a detailed visual inspection of your carpet and upholstery, identifying any visible stains or problem areas. We’ll also ask about hidden concerns, such as pet urine, to ensure a thorough clean.
Preparing the Cleaning Area
If you’ve opted for furniture moving at the time of booking, we’ll carefully handle it. However, we kindly ask you to remove any fragile or delicate items beforehand. For safety reasons, we are unable to move heavy or bulky items such as bookcases, fish tanks, display cabinets, and entertainment units.
Professional Pre-Vacuuming
This step is crucial! A high-quality clean starts with removing dry soil before applying any cleaning agents. Our powerful commercial-grade vacuum, equipped with hospital-grade HEPA filtration, extracts more dirt and allergens than standard household vacuums. Even if you’ve just vacuumed, we always perform a professional pre-vacuum to ensure the best results.
Smart Detergent Selection
Our ACCI-certified technicians choose the ideal cleaning solutions tailored to your needs. We only use cutting-edge, ACCI-approved products that are non-toxic, eco-friendly, and safe for children and pets. These solutions also include odor eliminators and fresh-smelling deodorizers for a cleaner, healthier home.
Pre-Spray Application
We evenly apply the appropriate cleaning solution using advanced portable spraying equipment, allowing sufficient dwell time for maximum effectiveness. Our products are safe for all fiber types, including delicate materials like wool.
Deep Cleaning & Grime Removal
Using industry-approved cleaning technology, we thoroughly scrub pre-treated areas to lift dirt, grime, and stains. This step leaves your carpets and upholstery cleaner, fresher, brighter, and healthier.
Targeted Spot & Stain Treatment
After the deep cleaning process, our trained technician will inspect any remaining spots or stains to determine if further treatment is necessary. While we strive for the best results, 100% stain removal cannot be guaranteed, as factors like stain type, material, and duration impact removability.
Furniture Placement & Protection
Once cleaning is complete, we return your furniture to its original position. To prevent damage, we place protective foam blocks or plastic tabs under wooden and metal legs, ensuring your carpet and furniture remain in top condition.
Professional Carpet Cleaning Services
Refresh, Restore & Revive